Privacy Policy
Last updated: April 29, 2026
Flynn's Loyalty is operated for Flynn's Quick Lube. This Privacy Policy explains how we collect, use, and protect information when customers use the Flynn's Loyalty mobile app.
Information We Collect
The app may collect information you provide or generate while using the app, including:
- Name
- Email address
- Phone number
- User account ID
- Vehicle VIN
- Vehicle year, make, model, and trim
- Vehicle mileage
- Oil type and service-related information
- Check-in records
- Punch-card reward status
- Coupon activity
- Basic app/device data needed for app functionality and reliability
How We Use Information
We use information to:
- Create and manage customer accounts
- Show customer vehicles
- Manage vehicle-based punch-card rewards
- Process customer check-ins
- Track free oil change eligibility
- Show coupons and offers
- Improve app reliability and customer support
- Communicate with customers about service-related matters
Third-Party Services
The app may use Firebase and Google Cloud services, including Firebase Authentication, Cloud Firestore, and Firebase Storage, to provide app functionality.
Data Sharing
We do not sell customer personal information. We do not share customer personal information with advertisers. Information may be processed by service providers needed to operate the app.
Tracking
The app does not track users across third-party apps or websites for advertising purposes.
Permissions
If VIN scanning is enabled, camera access may be used only to scan a vehicle VIN. The app should not request permissions unless they are needed for app functionality.
Data Retention
Customer data may be kept while the account is active or as needed for business and service records. Customers can contact Flynn's Quick Lube for account or data-related help.
Children
The app is not directed to children under 13.
Contact
Flynn's Quick Lube
1023 Harrison Avenue
Harrison, Ohio 45030
Phone: 513-367-1777
Email: flynnsquicklube.customerservice@gmail.com
This policy may be updated as app features or business practices change.